Privacy Policy

Last Updated: 2.19.2025

Introduction

Software Concepts, Inc. (“Software Concepts,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.sci400.com (the “Website”) and engage with our services (the “Services”).

If you have any questions about this policy, please contact us at sales@sci400.com.

Table of Contents

  1. What Information Do We Collect?
  2. How Do We Use Your Information?
  3. Will Your Information Be Shared?
  4. Use of Cookies and Tracking Technologies
  5. International Data Transfers
  6. Data Retention
  7. How Do We Keep Your Information Secure?
  8. Your Privacy Rights
  9. Do-Not-Track Features
  10. California Privacy Rights
  11. Policy Updates
  12. Contacting Us
  13. Reviewing, Updating, or Deleting Your Data

1. What Information Do We Collect?

We collect personal information in the following ways:

  • Information You Provide: When you contact us, sign up for services, or request information. This may include your name, email address, phone number, job title, company name, and any other details you provide.
  • Automatically Collected Information: When you visit our Website, we automatically collect certain technical data, including your IP address, browser type, operating system, referring URLs, device identifiers, and browsing behavior.
  • Third-Party Data Sources: We use Google, ZoomInfo, and Leadfeeder to gather business-related information about potential customers and analyze website traffic patterns.

All personal information must be accurate, complete, and up to date. If any changes occur, please notify us promptly.

2. How Do We Use Your Information?

We use your information for the following purposes:

  • To provide, operate, and improve our Website and Services.
  • To communicate with you regarding inquiries, updates, and promotional materials (where permitted).
  • To analyze and optimize Website performance using tools such as Google Analytics, ZoomInfo, and Leadfeeder.
  • To comply with legal obligations and enforce our terms and policies.

3. Will Your Information Be Shared?

We do not sell your personal information. However, we may share your data in the following cases:

  • With Your Consent: When you explicitly authorize us to share your data.
  • Service Providers & Business Partners: Third parties assisting with business operations (e.g., data analytics, email communication, marketing).
  • Legal Compliance: To comply with laws, respond to legal requests, or protect our rights.
  • Business Transfers: If Software Concepts is involved in a merger, sale, or acquisition, your data may be transferred to the new entity.

4. Use of Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help enhance your browsing experience by remembering user preferences, analyzing site usage, and enabling personalized content and advertising.

How We Use Cookies

We use cookies and similar tracking technologies to:

  • Improve website performance and functionality.
  • Understand how visitors interact with our Website.
  • Provide relevant advertising and marketing through third-party services like Google, ZoomInfo, and Leadfeeder.
  • Enhance security and prevent fraudulent activities.

Types of Cookies We Use

  1. Essential Cookies: Necessary for the Website to function properly.
  2. Analytics Cookies: Collect information about how visitors use our Website to improve functionality.
  3. Marketing Cookies: Used for personalized advertising and retargeting campaigns.
  4. Preference Cookies: Store user settings and preferences for a better experience.

Managing Your Cookie Preferences

Most browsers allow you to manage cookie settings, including blocking or deleting them. To adjust your preferences, visit your browser’s settings page. Please note that disabling cookies may affect the Website’s functionality.

5. International Data Transfers

If you are accessing our Website from outside the United States, your information may be transferred to, stored, and processed in countries with different data protection laws. We take all necessary steps to ensure adequate safeguards are in place.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Typically, we retain data for two (2) years unless otherwise specified.

7. How Do We Keep Your Information Secure?

We implement appropriate technical and organizational security measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security. You are responsible for safeguarding your login credentials and accessing our Website through a secure connection.

8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.
  • Restrict processing or object to data usage.
  • Request data portability.
  • Withdraw consent for marketing communications at any time.

For requests, contact us at sales@sci400.com.

9. Do-Not-Track Features

Most browsers offer a “Do-Not-Track” (DNT) setting, but no standard exists for how websites should respond. At this time, we do not respond to DNT signals.

10. California Privacy Rights

Under CCPA (California Consumer Privacy Act), California residents may request details about the personal information we collect and how it is shared. Requests can be submitted via email at sales@sci400.com.

If you are under 18, have a registered account, and wish to remove public posts, you may request deletion at sales@sci400.com.

11. Policy Updates

We may update this Privacy Policy periodically. The “Last Updated” date at the top of this document will reflect the most recent revisions. Significant changes will be communicated via Website notices or email.

12. Contacting Us

For questions, concerns, or privacy-related requests, contact us at:
Software Concepts
3 Survey Circle
North Billerica, MA 01862
United States
Email: sales@sci400.com

13. Reviewing, Updating, or Deleting Your Data

To request access to, update, or delete your data, please submit a request form

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