Order Management

The Order Management module is the heart of the DS90 iSeries order processing system.

From entering a new customer and shipping information, to adding inventory items and pricing, ordering the items needed — even looking up historical transactions – the application is nimble and intuitive. A user may email a purchase order to one or more vendors if desired, automatically link a purchase order directly to a customer order and drop-ship one or more line items.

With the DS90 iSeries Order Management module, customer credit cards are charged using a secure tokenized payment gateway to maximize security, and invoices can be automatically generated to the customer via email to improve efficiency. With the proper authority, a user may access all of the functions directly from the DS90 iSeries Order Management module.

React swiftly, respond nimbly, execute seamlessly

Today’s customers are stressed. They need information or help — pronto. With instant access to real-time order data, buying history and inventory levels, your staff can respond to customer inquiries more efficiently and with greater accuracy. Integrated drop ship support and secure access to specialized maintenance functions add power to the order entry module and maximize flexibility.

The DS90 iSeries Order Management module includes features to streamline every step of your daily business procedures — from locating existing customers and creating new ones, through order entry, warehouse picking, shipping and billing. You’ll save time and improve service with high volume transaction processing, real-time data access and improved usability.

Additional efficiencies are gained through seamless integration with EDI services, functionality to import orders from offline and Remote Order Entry systems (including handhelds and bar code scanners) and integration with third-party shipping systems such as UPS World Ship, FedEx and others.

Back office efficiencies with every transaction

We designed the DS90 iSeries Distribution and Financial software to save you time, energy and frustration. A single click provides instant access to extensive customer order history, and a second one enables re-order directly from order history.

Upon customer approval and acceptance, a couple of clicks exports a quote directly into the order management system, eliminating the need for duplicate entry. Raising the functionality bar, DS90 iSeries ERP software also provides capability to import a quote into an order while in order processing.

With online help always available, users become proficient quickly. Extensive search capabilities offer easy access to customer information including item, terms, bill to, ship to and all other critical sales order information. A comprehensive order notes field provides the full picture to any employee viewing an order.

Order management with flexibility and control

Need to delay order generation for drop ships, special non-stock items, backorders or “make to order” production orders? Simply choose the optional user-controlled purchase order generation.

You can also price out a job with several pricing methods – and layer on optional date sensitivity, if desired. If needed, you can also print order-specific shipping or invoicing instructions on the pick list or invoice.

The DS90 iSeries Order Management application is the most flexible and feature-rich in the industry. Explore the additional features below or contact us directly to discuss your needs or specific questions.

Time-saving features our customers use every day

• View scanned invoices and other documents
• Instant access to real-time inventory levels
• Optional user-controlled purchase order generation for drop ships, special non-stock items, backorders or “make to order” production orders
• Secure tokenized payment gateway for credit card processing
• Import orders from remote devices: laptops, PDAs and other handheld devices
• Export an order from quote processing into order entry
• View item images at order entry

See the full order management feature list

Our customers benefit from the additional functionality enabled by these other features in the DS90 iSeries Order Management system.